Privacy policy

Last updated: October 2026

JALX Group Pty Ltd ("JALX", "we", "us") respects your privacy. This policy explains how we handle personal information collected through this website, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you submit an enquiry through our website, we collect the details you provide:

• your name and company
• your phone number and email address
• the type of work and project details you describe

We also collect general, non-identifying information about how visitors use the site, such as pages viewed and the type of device and browser used. This is collected through cookies and analytics tools (see below).

How we use it

We use your information to:

• respond to your enquiry and prepare quotes or proposals
• contact you about the project you've asked about
• keep records of our business dealings
• understand how our website is used so we can improve it

We don't sell or rent your personal information, and we won't add you to a marketing list without your consent.

Who we share it with

We only share your information where it's needed to respond to you or run our business, for example with:

• service providers who host our website, process website form submissions, deliver our email or provide analytics
• professional advisers such as accountants or lawyers
• government bodies or regulators, where the law requires it

Some of these providers may store data on servers outside Australia, such as in the United States. Where this happens, we take reasonable steps to ensure your information is handled in a way that is consistent with the Australian Privacy Principles.

Cookies and analytics

Our website may use cookies and analytics tools to collect anonymous visit statistics, such as the pages visited, the type of browser and device used, and how visitors found the site. This information is reported to us in aggregate and isn't used to identify you. You can block or delete cookies through your browser settings.

Keeping your information secure

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep it only for as long as we need it for the purposes above, or as required by law, and then securely delete it.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We'll respond within a reasonable time.

Complaints

If you have a concern about how we've handled your personal information, please contact us first so we can try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact us

JALX Group Pty Ltd
ABN 98 695 333 889
99 Plenty Rd, Preston VIC 3072
info@jalx.com.au

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.